Products & services
Full Shop List
Binders and Padfolios
MASSACHUSETTS CORRECTIONAL INDUSTRIES CUSTOMER SATISFACTION QUESTIONNAIRE
MassCor assures the highest level of customer service. Some of our practices include:
Communications with the Shops.
Clear Communication Skills with Customers.
Knowledge of the Product.
Ability to Use Positive Language.
Ability to Read Customers.
Satisfying the Customers.
Follow-up with Customers.
Assure product arrives in timely manner.
Please take the time to let us know your opinion.
State Contract Customer
Other (please state)
1. Item(s) Purchased
Sales Order Number
2. Purchase Date
3. Please rate the Quality of Service (Professionalism, Courteousness and Helpfulness) you received from the Customer Service Rep. who took your order.
N/A-Ordered by Mail
4. How would you rate the quality of goods you purchased?
5. Was your order delivered On Schedule?
Ahead of Schedule
6. How would you rate the price that you paid for your order?
7. Would you consider buying from Correctional Industries again?
If No, why?
8. Would you recommend Correctional Industries to others?
If No, why?
9. Are there other products or services you would like us to offer?
10. Is there anything we can do to improve doing business with us?
11. Comments or Suggestions